Privacy Policy

New Build Advisory – Privacy Policy

New Build Advisory respects your privacy and is committed to protecting the personal information you provide to us.

Information we collect

We may collect personal information including your name, email address, telephone number, location, property or land details, building requirements, budget, timeframe, finance status and other information you voluntarily provide when making an enquiry.

Information may be collected through our website, online forms, telephone or email enquiries, social media platforms, advertising platforms including Facebook and Instagram, and other services we use to communicate with you.

How we use your information

We may use your information to respond to your enquiry, provide information about building options, house and land packages or our advisory services, assess your building requirements, arrange consultations, communicate with builders or other relevant service providers where appropriate, and provide ongoing information that may be relevant to your enquiry.

We may also use your contact details to follow up your enquiry by telephone, email or SMS. You may opt out of marketing communications at any time.

Facebook, Instagram and online advertising

When you submit information through a Facebook or Instagram lead form, your information is provided to New Build Advisory so that we can respond to your enquiry.

We may use Meta, Google and other advertising and analytics services to measure advertising performance and understand how people interact with our website and advertisements. These services may use cookies, pixels and similar technologies in accordance with their own privacy policies.

Sharing your information

We do not sell your personal information.

Where reasonably necessary to assist with your enquiry, we may share relevant information with builders, developers, land agents, consultants, finance professionals or other service providers. We only disclose information where reasonably required to provide the service you have requested, where you have authorised us to do so, or where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored using third-party business systems, including customer relationship management, email, website hosting and cloud-based service providers.

Accessing or correcting your information

You may contact us to request access to personal information we hold about you or to request that information be corrected.

You may also ask us to stop sending you marketing communications at any time.

Contact us

For questions regarding this Privacy Policy or the way we handle your personal information, please contact:

New Build Advisory
Email: keith@newbuildadvisory.com.au
Phone: 0440 436 186
Website: www.newbuildadvisory.com.au